Respect Earned: Heather’s Leadership Through Fairness and Trust

Heather’s ability to build strong relationships with both jail staff and the inmate population speaks volumes about her professionalism and character. She approaches every task with fairness, firmness, and consistency, earning trust and respect from everyone she works with. Staff know they can depend on her, and patients trust her to follow through on her word. Her presence brings a sense of stability and care to the facility, making her a tremendous asset to SHP.

"Each time I check in with the jail, I get nothing but praises about Heather. The Captain once told me "I never worry over medical, I know it’s taken care of. We are very happy with our SHP medical department “. I am always comfortable knowing Upson is going well because of Heathers hard work. She has a great rapport with both the jail staff and inmate population. She is fair, firm and consistent in all that she does. She is most certainly a great asset to our company and 100% deserves this acknowledgement." - Tamisha - Region Manager

What truly sets Heather apart is her quiet dedication and drive to excel without ever seeking recognition. She constantly goes above and beyond — mastering policies, supporting her team, and finding solutions to challenges even beyond the facility walls. Heather’s humility, reliability, and commitment to doing the right thing reflect the very best of what SHP stands for. Her impact is undeniable, and she is more than deserving of this recognition.